Accessibility Statement

Our Commitment

Kids First Pediatrics on 30 is committed to providing a website that is accessible to the widest possible audience, including people with disabilities, in accordance with Title III of the Americans with Disabilities Act (ADA). Our website is built to conform to the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — the de facto technical standard for ADA web compliance — and we also incorporate applicable WCAG 2.2 Level AA criteria where practical.

This same standard is referenced by the 2024 U.S. Department of Health and Human Services (HHS) Section 504 rule for healthcare providers receiving federal financial assistance.

We test regularly using keyboard-only navigation, screen readers (VoiceOver and NVDA), 200% browser zoom, and automated accessibility tools. Where we discover gaps, we fix them promptly.

Measures We Take

• Semantic HTML landmarks (header, nav, main, footer) and a single H1 on every page so screen-reader users can navigate by structure.
• A "Skip to main content" link as the first keyboard stop on every page.
• Visible keyboard focus indicators on every interactive element, with scroll-offset so sticky headers never hide focused items.
• Descriptive alt text on all meaningful images; decorative icons are hidden from screen readers so they do not clutter the reading experience.
• Accessible names and roles on custom controls: provider cards, service cards, carousel slides, mobile menu, and language switcher all expose state to assistive technology.
• Image carousels can be paused and respect the prefers-reduced-motion system setting.
• Touch targets meet WCAG 2.2 Target Size Minimum guidance (at least 24 × 24 CSS pixels).
• Color contrast is designed to meet WCAG AA minimums for text and non-text UI components.
• Full English and Spanish language support with proper lang attribute updates when you switch languages.

Linked External Services

When you use our Family Portal for scheduling, records, or billing, you are taken to a service operated by a separate company. We do not control the accessibility of that platform, but we will always provide an equivalent phone, fax, or in-person alternative so you are never required to use it.

• Family Portal (portal.letsdevelo.com) — external patient portal for scheduling, records, and secure messaging. Operated by Develo.
• External informational links — we link out to authoritative pediatric resources such as AAP Bright Futures, CDC vaccine information, and HealthyChildren.org. The accessibility of those pages is maintained by the respective publishers; contact us if you cannot read any resource we link to and we will summarize the content for you directly.

Need an Accommodation or Found a Barrier?

If anything on this site prevents you from getting the information or care you need — or if you use assistive technology and encounter a problem — please contact us. We will help you directly and use your feedback to improve the site.

How to reach us

• Phone / text: (219) 322-8534
• Fax: (219) 865-9072
• Mail: Kids First Pediatrics on 30, 1160 Joliet St, Suite 103, Dyer, IN 46311

When you contact us, please tell us the page URL, the device and assistive technology you are using (for example "iPhone with VoiceOver" or "Windows laptop with NVDA"), and what happened. We aim to respond within two (2) business days and will provide the information or service you need through an alternative method while we work on a fix.

If a barrier on this site or a third-party tool we link to prevents you from scheduling an appointment or accessing records, call or text us — we will handle it by phone, email, mail, or in person without requiring the website.

Standards & Legal References

This statement reflects our alignment — not a formal certification — with the following:

• WCAG 2.2 Level AA (W3C)
• HHS Section 504 of the Rehabilitation Act
• ADA Title III — Web Accessibility Guidance

Last reviewed: April 2026. This statement will be updated as the site evolves.